SpyMyHeart Investigations (hereinafter SpyMyHeart) values the privacy of 
our visitors/customers and takes every known precaution to safe guard the 
information we collect from unauthorized use. The following is a detailed 
explanation of the privacy policy for SpyMyHeart.

SpyMyHeart believes it is important for you to know what types of 
information we collect when you use our site. We employ various 
methods for collecting information. To begin with, we use cookies 
that are needed to compile aggregate non-personally identifiable 
information about the visitors to our web site. Personally 
identifiable information consists of information that is unique to 
you, such as credit card numbers, bank accounts, social security 
numbers, home address, email address and the like. This is the 
type of information that most people consider private and deem 
the most important to protect from unauthorized access. Non-
personally identifiable information most often consists of things 
such as your search preferences, the types of services you have 
viewed, how many times you have visited a particular web site, 
etc. This type of information is usually associated with a particular 
computer or IP address but not with a particular person. “Cookies” 
are pieces of information generated by a Web server and stored in 
the user’s computer, ready for future access. Each time you access 
our web site; our server finds the relevant cookie on your computer. 
The information contained within that cookie is then used to 
customize your experience with our site. The following is a list of 
the information we collect: Email, Name, Company Name, Street 
Address, Post Code, City, Country, Telephone Number, Password.

We use this information in order to serve the needs of our 
customers. We need to know who you are in order to verify 
the credit card information you have sent us. We collect 
several pieces of personal information from you in order to 
complete this verification process. The non-personal 
information that we collect from you is used in order to 
offer you better service and to make your experience with 
our site more enjoyable. Any information that we may 
inadvertently collect from you, that does not serve one 
of these reasons stated above, is immediately purged 
from our system.

We use the latest in encryption technology, including 
128 bit SSL encryption to ensure that any sensitive 
information that is sent by you to us via the Internet 
is protected from unauthorized interception. We 
employ the latest in firewall protection to prevent 
unauthorized access into our information storage 
areas. We maintain a rigorous hiring process to 
screen out potential employees with criminal 
backgrounds. All employees that we do hire have 
to sign a confidentiality agreement that forbids 
them from disclosing any information to which the 
employee has access, to other individuals or entities. 
We also have back up servers and power supplies to 
guard against power outages and other natural 
occurrences that could pose a threat to the integrity 
of your personal information. Passwords are required 
in order for you to gain access to your personal 
account. Once an account has been terminated, 
measures are taken to remove those users from the 
system who no longer need access to our system. 
When an employee is terminated or is no longer 
with the company, we change the access codes 
that the employee used to access any customer 
accounts. Account login sessions are terminated 
after three failed login attempts; all terminated 
login sessions are logged for follow-up. Passwords 
must contain at least six characters, one of which 
is non-alphanumeric and one that is an upper case 
alphanumeric. Passwords are case sensitive and 
must be updated every ninety (90) days. Unused 
customer accounts, those that have shown no 
activity for six (6) months are purged from our 


Only those employees that are responsible for 
handling your account have access to your information. 
Additionally, employees in our technical department may 
have access to your information in order to conduct 
routine checks on the integrity of our system and in order 
to perform necessary maintenance work. In order to 
process your credit card we have to consult with an out 
side credit card processing company. These processing 
companies are regulated by the banking industry and 
must meet certain security requirements in order to be 
in business. The processing companies will have access 
to your credit card information, billing address, name, 
and possibly your telephone number. The processing 
company will communicate with the issuing bank of 
your credit card in order to get final approval to charge 
your credit card for the product or services we are 
providing for you. Should you choose to receive 
additional information regarding one of our services or 
products, we may pass your email address to one of 
our partners who offers similar products or services 
that you might be interested in. Additionally, judicial 
requests by a duly authorized court will require us to 
divulge certain information regarding your account 
should that situation arise. Finally, should our company 
ever be bought or sold, your account information would 
then become the property of the new owner/entity.


If you have created an account, you always have the option to view your 
account to make sure the information we have collected from you is indeed 
correct. You also have the option of removing any information from your 
account that you wish to keep private. However, please note that removing
certain information such as your email address, contact information, and the 
like may greatly hinder our ability to effectively provide the service or products 
you have requested. We recommend, that you contact us first to discuss which i
nformation you may remove without interrupting the quality of service we intend 
to provide for you.


You have the option of disabling your computers ability to accept or transmit cookies. 
This will prevent us from gathering certain non-personally identifiable information from 
you. You also have the option of removing yourself from any email distribution list that 
you may have signed up for.


We reserve the right to change this privacy policy at any time. However, if any changes 
do occur, we will publish the changes to our web site and post a notice on the home page 
that a new privacy policy has been implemented. We will also take reasonable steps to 
contact you personally to let you know of the new changes. Should the company be 
bought or sold to someone else, we will take reasonable steps to notify you personally. 
You will then be given the option to keep your account open or to terminate.